Features
What’s included on Free and Pro
A clear breakdown of the form, embed, notifications, dashboard, and settings available on each plan — no guesswork.
Free vs Pro — what you get
Every plan includes the full guided form, hosted link, modal embed, and unlimited submissions. Pro unlocks history, white-label branding, live pump estimates, and deep customization.
Form & embed
How customers submit requests — hosted link, modal, or inline on your website.
| Feature | Free | Pro |
|---|---|---|
Hosted form URL Public page at /e/your-slug — share in email, texts, or social. | Included | Included |
Modal embed (embed.js) One script tag opens the same form in an iframe overlay on your site. | Included | Included |
Inline embed (embed.js) Mount the form directly in a page section with a data-service-form-inline div — no click required. | Included | Included |
Service flows Pump, fix/install, and general contact — each with its own steps. | Included | Included |
Live pump price estimates On-screen total while the customer fills out tank count, lids, and digging. | Not included | Included |
Pump calendar rules Block weekends/holidays and enforce minimum lead days before first available date. | Not included | Included |
Repair service checklist Eight selectable repair/install services on the fix flow. | Single description field only | Multi-select + tailored intake per service |
Address autocomplete Google Places search on the service address step. | Not included | Included |
Embed domain allowlist Restrict which websites can iframe your form (CSP frame-ancestors). | Any website can embed | Allowlist specific origins |
"Powered by SepticForms" on form | Shown | Removed |
Branding & form content
What you can customize in Settings after signup.
| Feature | Free | Pro |
|---|---|---|
Logo, brand colors, hero copy Company name, phone, logo URL, primary color, and form headline. | Included | Included |
Ops notification email Where new submission alerts are sent. | Included | Included |
Customer confirmation emails Optional branded email when someone submits. | Included | Included |
Flow titles, icons & descriptions Pump / fix / contact cards on step 1. | Default copy from onboarding | Editable in Settings → Form content |
Terms & conditions Summary on the form + expandable full terms. | Default template | Markdown editor with live preview |
Referral source options “How did you hear about us?” dropdown choices. | Default list | Custom list in Settings |
Pump pricing tiers & dig fees Rates used when live estimates are enabled. | Read-only preview in dashboard | Full editor in Settings → Pump |
Remove platform branding from emails | Not included | Included |
Notifications
Email volume is never capped on either plan.
| Feature | Free | Pro |
|---|---|---|
Ops alert per submission Structured email with customer, address, flow details, and estimate (if applicable). | Unlimited | Unlimited |
Customer confirmation email Sent when enabled in notification settings. | Unlimited | Unlimited |
Dashboard & inbox
Review and manage submissions after they arrive.
| Feature | Free | Pro |
|---|---|---|
New request count Overview card for unread / recent activity. | Included | Included |
Submission list & detail view | Last 7 days only | Full history, no date cap |
Mark read / archive | Included | Included |
Search submissions Name, email, phone, address, message, services, referral, and more. | Not included | Included |
Filter by flow, status & date Quick presets (7d, 30d, 90d, year, all time) on Pro. | Not included | Included |
Bulk status actions Mark multiple requests read or archived at once. | Not included | Included |
Export CSV | Not included | Included |
Inbox keyboard shortcuts | Basic navigation | Full shortcuts (+ help panel) |
- Submissions and notification emails are unlimited on Free and Pro.
- Free accounts always show “Powered by SepticForms” on the hosted form, embed modal, and emails.
- Upgrade to Pro when you need full history, white-label branding, live estimates, or advanced customization.
Free vs Pro — what your customers see
On Free, a small SepticForms footer appears on your hosted form, embed, and confirmation emails. Pro removes it entirely so the experience looks like your company built it.
Free
Platform footer shown
- Small SepticForms footer on your hosted form
- Platform attribution on the website embed modal
- "Powered by SepticForms" on customer confirmation emails
Pro
Fully white-label
- No platform footer on hosted form or embed
- Customer emails use your logo and colors only
- End-to-end experience that looks like your brand
Upgrade to Pro to remove SepticForms branding from your form, embed modal, and customer emails. Compare plans